Re: FREE Vouchers
Posted By: si
Date: 24 Aug 2010 at 08:04
>
> Thanks Sharon. May I just say, be aware when using a voucher in Prezzo in
> Didcot, the quality of the food and the customer service drops
> dramatically.
>
> We have been to Prezzo four times. The first time was without a voucher
> and we loved the food and the waiter was great.
> The second time, with a voucher, the food was not the same quality (we
> ordered bruschetta both times and they did not compare!) and we had
> lipstick on the glasses which we had to point out to the waitress who was
> very rude to us.
> Then the third time, without a voucher, the food and customer service was
> back up to the standard we'd received the first time we went. Great food
> and an excellent, friendly waitress.
> Funnily enough, the last time we went, with a voucher, we had a horrible
> evening, burnt cold food and the waitress practically dropped our plates on
> the table and never asked if everything was ok with our meals.
>
> I have actually written a letter to Prezzo head office regarding this and
> received a reply to say they would pass my complaint on to the Manager at
> Didcot. Whether they actually did that, I don't know.
>
> So, just be aware that if you use a voucher, you might not have the best
> evening, even though the vouchers are a great bargin.
I can well believe this, it seems almost common practice in most places when presented with a voucher. It's a terrible shame and makes you wonder why they even bother with a voucher scheme. Surely the point is to get more customers through the door to sample the product in the hope they will return.
Messages In This Thread
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FREE Vouchers
Sharon — 23 Aug 2010 at 19:16 -
Re: FREE Vouchers
Reeva — 24 Aug 2010 at 07:52 -
Re: FREE Vouchers
Tigersky — 24 Aug 2010 at 10:58 -
Re: FREE Vouchers
Reeva — 24 Aug 2010 at 11:01 -
Re: FREE Vouchers
si — 24 Aug 2010 at 08:04 -
Re: FREE Vouchers
Leah Wilson — 23 Aug 2010 at 19:45 -
Re: FREE Vouchers
Sharon — 24 Aug 2010 at 23:07 -
Re: FREE Vouchers
Leah Wilson — 25 Aug 2010 at 07:48 -
Re: FREE Vouchers
JJ — 24 Aug 2010 at 21:14 -
Re: FREE Vouchers
Sharon — 24 Aug 2010 at 23:09 -
Re: FREE Vouchers
Noj — 24 Aug 2010 at 20:19 -
Re: FREE Vouchers
Noj — 24 Aug 2010 at 06:55 -
Re: FREE Vouchers
Leah Wilson — 24 Aug 2010 at 07:05 -
Re: FREE Vouchers
Sharon — 24 Aug 2010 at 23:11 -
Re: FREE Vouchers
Noj — 25 Aug 2010 at 06:49 -
Re: FREE Vouchers
JJ — 24 Aug 2010 at 21:09 -
Re: FREE Vouchers
Noj — 25 Aug 2010 at 06:50 -
Re: FREE Vouchers
si — 24 Aug 2010 at 22:14 -
Re: FREE Vouchers
rock chick — 24 Aug 2010 at 08:14 -
Re: FREE Vouchers
Paul — 24 Aug 2010 at 15:16 -
Re: FREE Vouchers
Reeva — 24 Aug 2010 at 16:00 -
Re: FREE Vouchers
Paul — 24 Aug 2010 at 16:08 -
Re: FREE Vouchers
Reeva — 24 Aug 2010 at 16:14 -
Re: FREE Vouchers
someone else — 27 Aug 2010 at 15:53 -
Re: FREE Vouchers
Pete — 27 Aug 2010 at 16:34 -
Re: FREE Vouchers
Larry — 27 Aug 2010 at 16:33